Return & Refund Policy

1. Return Window

You may request a return within 7 days of receiving your order. After 7 days, we cannot offer a return or exchange unless the item is defective.

2. Eligible for Return

• Item received is damaged or defective.
• Wrong product was delivered.
• Item does not match the description on our website.
• Item is unused, in original packaging with all accessories and tags intact.

3. Not Eligible for Return

• Product has been used, installed, or shows signs of wear.
• Original packaging has been damaged or discarded.
• Return request is made after 7 days of delivery.
• Damage caused by misuse, incorrect installation, or accident.
• Products purchased during clearance or final sale.

4. How to Initiate a Return

• Email us at rajat@quikprof.com with your order number and reason for return.
• Include photos of the product and packaging.
• Our team will respond within 24–48 hours with return instructions.
• Do not ship the product without our confirmation — unauthorized returns will not be accepted.

5. Refund Process

• Once we receive and inspect the returned item, we will process your refund within 5–7 business days.
• Refunds are issued to the original payment method (UPI, card, bank account).
• COD orders are refunded via bank transfer — please provide your bank details when requesting a return.
• Shipping charges are non-refundable unless the return is due to our error.

6. Exchange

We offer exchanges for defective or wrong products. If the replacement item is unavailable, a full refund will be issued instead.

7. Contact

For return queries, email rajat@quikprof.com or use our Contact page. We typically respond within 24 hours.